FAQ: Frequently Asked Questions

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Store Policies

1. Fifty percent (50%) deposits are required on any **special order item. Some discount programs have other deposit requirements.

2. All deposits are non-refundable. All sales are final.

3. If the invoice is paid in full at time of ordering merchandise, the total amount is considered a deposit and is therefore non-refundable.

4. The balance is due before merchandise can be picked up and removed from the store. Merchandise that goes unpaid for 30 days may become permanent property of Added Attractions and may be disposed of.

5. Customers may refuse any damaged special-order merchandise within ten (10) days after Added Attractions receives the shipment. If the customer does not inspect the merchandise within ten (10) days they forfeit the right of refusal. Brides may inspect, pay for and pick up items for their bridal party.

6. Customers who are not measured by an Added Attractions Sales Consultant or who phone in their measurements will not make any claims against Added Attractions or its employees and vendors if the merchandise arrives and does not fit correctly. Additionally, clients that change size after an order is placed will be responsible for any size changes or additional fabric orders incurred as a result of size change..

7. Due to storage constraints, if for any reason the event is cancelled, merchandise will remain in storage for ninety (90) days after the event date indicated on the invoice and a storage fee of thirty dollars ($30) a month will be charged to the invoice from said date. If the merchandise has not been picked up and the balance paid within the ninety (90) day period, further legal action will be taken.

8. In the event an order is phoned in, Added Attractions will verbally relate these terms to the customer and write PHONE to denote the customer's agreement to these terms, and therefore said terms will be binding. A copy of the terms may be sent to the customer.

9. By signing one (1) invoice, these terms will apply to all future invoices in the name of the customer regardless if they are signed.

10. In the event that a client orders multiple items for individual customers (ie: a bride for her bridal party), the individual signs and agrees to the terms listed within the invoice for all parties involved.

11. All Alterations are the sole responsibility of the individual.

12. By taking merchandise from the store, the customer agrees that the item is satisfactory and will not make claims against Added Attractions and/or its employees and vendors. Added Attractions strongly suggests that you try the garment on before leaving the store.

13. Customers will agree, by signing their invoices, to the Binding Arbitration Program of the Better Business Bureau which precludes any other legal action.

14. NO CHECKS WILL BE ACCEPTED FOR FINAL PAYMENT. A thirty dollar ($30) administrative fee will be applied to all invoices with returned checks on deposits made.

 

**special order items include but not limited to:

*All Dresses, Headpieces & Veils, Engravable items, Invitations, Accessories & Favors.